Terms and Conditions

The following terms and conditions will apply to purchases of services and goods made at the studio location, 967 College Street, and online while using our MindBodyOnline e-commerce website. Privacy and confidentiality policies will apply while using either our main or e-commerce websites.

Cancellation Policy

We request at least 24 hour notice if you would like to cancel an appointment. After 24 hours, you will be charged for the missed or canceled appointment. In the event of a late cancellation of an Initial Consultation, you will be charged a $30 cancellation fee.

Purchase Policy

The costs of all products and services listed in the Octopus Garden Holistic Yoga online site are shown in Canadian dollars. HST will be added to the final payment amount.

Terms & Conditions

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Octopus Garden Holistic Yoga Centre may alter the information on its web site from time to time. Octopus Garden Holistic Yoga Centre shall have no liability arising from the use by any party of the information on this web site.

Octopus Garden Holistic Yoga Centre does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Octopus Garden Holistic Yoga Centre exclude all liability for contamination or damage caused by any virus or electronic transmission.

Refund Policy

Refunds will be issued to your original form of payment. Merchandise may be returned within 7 days if unused and in its original condition. For workshops, pre-registered classes, teacher training registration fees, and retreats a full refund will be issued if notice to cancel is received at least 14 days before the start date. A 50% refund will be issued if notice to cancel is received within 7-14 days and there will be no refunds or transfers after 7 days prior to the start date. Deposits toward teacher training programs and retreats are non-refundable. Refunds will not be issued on international retreats, gift certificates, individual classes, class cards, or memberships. Class cards expire 6 months from purchase date. Memberships may be cancelled at any time with one month's notice.

Privacy Policy

Thank you for visiting the Octopus Garden Holistic Yoga Centre. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for web sites within the Octopus Garden Holistic Yoga Centre portfolio. If you link to other third party web sites, please review the privacy policies posted at those sites. The Octopus Garden Holistic Yoga Centre is not responsible for how data or information is treated/handled by any third party web site that is linked to from our sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Octopus Garden Holistic Yoga Centre will never sell, trade, rent, exchange, or otherwise share your personal information with any other person, company, or organization.